CLIC Car Insurance is the car insurance company that's on the driver's side. CLIC Car Insurance is the car insurance company that's on the driver's side. CLIC Car Insurance is the car insurance company that's on the driver's side. CLIC Car Insurance is the car insurance company that's on the driver's side. CLIC Car Insurance is the car insurance company that's on the driver's side.

Making a Claim

If you need to make a claim, simply call us
on 0800 CAR LOVE (0800 227 5683) and we’ll help you through the process.

For repairs to your car:

  1. We’ll send you a claim form for you to complete and return to us.
  2. Or, you might prefer to download the relevant claim form below. Once you have completed the details of your claim, you can either fax the form to us on fax (03) 371 8732, or post it to us at:

    CLIC Car Insurance
    PO Box 130142
    Christchurch 8141

    Download Accident claim form PDF [300 KB]

    Download Theft claim form PDF [236 KB]

    Get Adobe ReaderYou will need Adobe Acrobat to read these files. If you don’t already have Adobe Reader you can download it for free.

  3. As soon as your claim is approved, you can take your car to a repairer of your choice.
  4. We’ll arrange for a trade-qualified Assessor to assess the damage and authorise repairs.
  5. You pay your excess directly to the car repairer and we’ll pay the rest.

Further help available

If you need help in completing your claim, or any assistance through the claims process, please call one of the CLIC Car Insurance team in the first instance on 0800 CAR LOVE (0800 227 5683).

AMI Insurance Limited is a member of the Insurance Council of New Zealand.

AMI Insurance Limited and CLIC Car Insurance Limited abide by the Council’s Fair Insurance Code.

As a CLIC Car Insurance customer, you have free access to an independent Customer Advocate by calling 0800 CAR LOVE
(0800 227 5683). You also have access to the Insurance & Savings Ombudsman scheme.